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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Product Quality and Compliance We adhere strictly to the ISO9001:2000 international quality management standards and continuously enhance our product quality control processes. We firmly comply with all national and international environmental protection and safety regulations for all chemicals and related products, ensuring high-quality and compliant offerings. 2. Data Security and Intellectual Property Protection We place significant emphasis on safeguarding the security and confidentiality of customer data, adhering to applicable data protection laws and regulations while ensuring no disclosure of customer information. Furthermore, we commit to respecting and protecting our intellectual property rights, safeguarding the shared interests of the company and our customers for patented products such as diacid 1550 in accordance with legal standards. 3. Trade Transparency and Ethical Principles In our international trade dealings, we ensure that all business operations are transparent and fair, firmly opposing any form of commercial bribery. We uphold high ethical standards founded on honesty and integrity, fostering customer trust through our unwavering commitment to these principles. 4. Customer Service and Satisfaction Customer satisfaction remains at the heart of our service philosophy. We pledge to offer professional and tailored service support, promptly addressing any inquiries and concerns raised by customers, and leveraging these interactions to drive continual improvements in service quality. 5. Supervision and Continuous Improvement Our company has implemented a comprehensive supervision system to guarantee the effective enforcement of our policies. We encourage feedback from employees, customers, and partners, enabling us to identify issues promptly and implement corrective actions, thereby fostering sustainable business growth. We are dedicated to adhering to these terms and policies, viewing them as critical foundations for our company's growth and the establishment of a high-quality business climate. We look forward to collaborating with our global partners to create a better future and welcome individuals from all sectors to visit us for guidance and to discuss potential cooperation.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
We appreciate your choice of Henan GO Biotechnology Co., Ltd. for high-quality chemical products. Our company is dedicated to delivering exceptional after-sales service to ensure your complete satisfaction and confidence. Our after-sales service process is designed to be transparent, efficient, professional, and considerate, allowing you to enjoy a hassle-free experience with our products. 1. Consultation support: Should you face any issues related to our products, please reach out to our customer service team via our official website, phone, or email. We promise a prompt response, offering expert guidance and comprehensive technical support. 2. Returns and exchanges policy: For products with quality issues that are not caused by human factors, we allow unconditional returns within 7 days of receipt. Simply provide valid proof, and we will process your request as swiftly as possible. 3. Maintenance and repair: In case of any product malfunctions during the shelf life, we offer complimentary repair services. For services beyond the warranty period, we are pleased to provide high-quality repair options for a fee.
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After-sales service
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Maintenance service
Dear valued customer, thank you for your interest in Henan GO Biotechnology Co., Ltd.! As a premier supplier of chemicals, we not only offer high-quality chemical raw materials but also commit to managing the entire product life cycle, which includes providing efficient and convenient maintenance services. We understand that different requirements demand tailored solutions.
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Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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